FAQ

See all the information by clicking here.

Or in the Menu at the end of the site in FAQ Subscribers;

Yes, anyone can join and see the news and promotions. However, different Giveaways and Promotions are exclusive to subscribers.

Click here to join the TugaOutlet VIP Community.

Shipping is only 2 euros except:

Luxembourg;
Switzerland;
Azores and Madeira;
USA;

All these places have a shipping cost of 5 euros;

Get Free Shipping with the TugaOutlet VIP subscription

See here for more details on how to track your order;

Yes, TugaOutlet is a completely trustworthy platform. We are proud to have served more than 10,000 satisfied customers and accumulated more than 1,000 positive feedbacks that attest to the quality of our products and the excellence of our customer service. To see what our customers are saying about us, we invite you to visit our feedback page (click here) . There, you will be able to read real testimonials and see for yourself how committed we are to ensuring the best shopping experience for all our customers.

Standard delivery time is between 10 to 15 working days. However, in some exceptional situations, it may take up to a maximum of 25 working days.

Automatic payment methods:
PayPal
Debit/Credit Card
SEPA Bank Transfer (choose Stripe and then on the stripe page you can choose between card or transfer).

Manual payment methods:
Mbway
Revolut
Entity and Reference

You can contact us through our Instagram (@TugaOutlet) or via Whatsapp: +351 932 553 579.
We also have messenger @tugaoutlet.

Yes, only for defective items. We do not accept returns within a maximum of 3 days of receiving the order. The item must be in the original packaging and in the same condition as when you received it.

Hand wash;
Do not iron;
Do not use detergents/softeners;
Avoid sun exposure when drying;
If washing in the machine, use only cold water;

To stay up to date with our promotions, you can follow us on Instagram. Additionally, we have a dedicated page on our website that lists all available coupons. (tugaoutletshop.com/promocoes). Visit here to see all current offers!

At our store, we guarantee that all name, number and badge customizations match the exact year of the jersey you are purchasing. Regardless of the badge or competition you choose (such as Champions League or national leagues), we ensure that all details are true to the original and match the jersey’s era. Don’t worry – your order will be delivered with the exact emblems and fonts used by the club that year, providing the ultimate authenticity experience.

Our patches represent the essence of football and its greatest achievements. Each badge tells a story – whether it’s a domestic league win, Champions League glory or a unique moment in a club’s history. Add a touch of authenticity and history to your jersey with our official patches. Make your passion for football even more special.